A Medical Secretary provides administrative support in clinics or hospitals, supporting physicians or other medical personnel.
Typical duties include:
- typing medical notes and correspondence regarding patients
- scheduling patient visits and medical company representatives’ visits
- processing patient bills
- giving patients directions regarding appointments
- answering a busy phone and redirecting calls as necessary
A Medical Secretary is often the first contact a person will meet within the organisation or company. It is expected that the Medical Secretary will be courteous and professional. Other required traits include having respect for confidentiality, discretion, an ability to prioritise tasks and compassion for patients, their family and friends.
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