An Industrial Relations Officer who works for a larger organisation may be called upon to prevent or resolve industrial disputes by acting as the liaison between management and employees. Industrial Relations Officers may also work for trade unions or employer associations where their role will be to protect the interests of the group they represent.
An Industrial Relations Officers commonly performs the following duties:
- advises on industrial awards and agreements
- engages in negotiations on pay rates and conditions of employment
- develops and oversees the effectiveness of policies on employee classifications and wage structures
- acts as a liaison between employer and employees
- attempts to resolve industrial disputes
- studies and interprets relevant industrial legislation so that it is understood by managers and employees
- represents an industrial group before industrial tribunals
- conducts research into industrial relations matters within the organisation
- advises on enterprise-based agreements
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